QUESTIONS, ANSWERED STRAIGHT
FAQ
Prefer one question at a time? The answers have their own pages, each opening with the direct answer.
What does it cost?
It depends on what your business needs, and the prices are published rather than hidden. The plan page lists twelve things with a price beside each, so you can total your own job in about ninety seconds. If you would rather describe the work first, the brief comes back as a written scope within one business day. Either way the number you agree to is the number you pay — no packages engineered to upsell, no "request a quote" games.
How long does it actually take?
A focused business site is usually a few weeks, not a weekend. We do the work in stages so nothing waits on your calendar: your answers, then a written scope within one business day, then a build you can look at, then your content, then a real date. Before anything goes live a person reads every page and tests every form. It is fast because we are not starting from scratch — not because nobody sleeps.
What happens to the site, the code, the data and the accounts?
The code, the design, the content and the database belong to you once the build is paid for. Running it is a separate, monthly choice: keep it on our stack and we host, patch and check it, or take the repository, the deployment project, the domain and the database into your own accounts at any time. The second one starts when the final invoice clears and we walk it with you — two of the steps need you to accept an invitation in your own account, because nobody can push ownership into an account that has not authorised it. A website that cannot move is not an asset, so the transfer is written down from the start.
I already have a website. Why would I switch?
If it brings you customers and stays current, keep it. If it's slow, invisible on search, awkward on mobile, or you are paying a monthly subscription for a builder you cannot leave — brief us. Your old site stays up until the new one replaces it, and your domain never changes.
What is the site actually built on?
Next.js code, hosting on Vercel, a Postgres database, Resend for transactional email, Stripe for payments when you sell. The same infrastructure serious companies run at scale — and we run it for you. If you want the accounts moved, the transfer is documented. No proprietary page builder, nothing you can't take with you.
What about my existing domain?
You keep it. We point it at the new site, so your address, your email, and your search history carry over. Don't have a domain yet? We can set the site up under our stack, or the domain can be registered in the business's name — your call, written down either way.
What if I want changes during the review?
Mark them up. Words, photos, prices, layout notes — one round of changes on the design and one on the built site are part of the job, not an invoice event. What counts as done is the published audit: twelve checks, run against the delivered site. If one fails we fix it and run the audit again at no charge. Anything new after that is a change order — priced in writing before it is built.
What is automated and what is a person?
The build runs on four scripted build stages — provision, build, audit, ship — so the same steps happen the same way every time. Those four are the process behind it; the five stations you walk through are a different list. A human reads every page before launch, checks every claim against your brief, tests the forms end to end, and signs off. The build is assembled by script; a person is accountable for what ships. Nothing goes live that nobody read.
What happens after launch — is maintenance included?
The build covers everything through launch — scope, build, a person reading every page. After launch, Care is the monthly line: hosting, certificates, backups, monitoring and the small changes as they come, cancellable whenever. A management retainer is the larger option where we keep it running and change it on a schedule, written down at a stated acknowledgement window — it is not something every site is on. Changes on request — hours, prices, photos, a new page — get scoped, you approve the number, we build it. If you want a recurring review of what is getting traffic and what to do next, that is part of the retainer, not something every site gets.
We do not offer 24/7 monitoring and we do not quote an uptime percentage. Nobody can promise you that without a monitoring desk behind it, and we have not built one.
What if I need something huge later?
A booking system, a member area, a full store, multi-location pages — the site is built as a system that extends, not a one-off that gets replaced. We scope it, quote it, and build it on the same base. You never pay a "rebuild fee" to grow.
Where are you?
Kelowna, British Columbia. We build for businesses anywhere, but if you're in the Okanagan we're local. You're dealing with a real studio in your time zone, not a form that vanishes into a ticket queue.
How do I start?
Two doors. If you know roughly what you need, price a plan at nimoswebsites.com/plan — twelve things, a price beside each, and you can buy it on the page. If you would rather describe the work first, fill the brief at nimoswebsites.com/start: twelve plain questions, one evening, and a written scope within one business day. Either way the scope is written down, signed, and the deposit starts the design.
Anything else — ask in the brief.
File the brief